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Retail Training Manager
Job Description

Service excellence ambassador, responsible for inspiring and training retail associates in the field, to consistently meet expectations and bring to life the ALIST service philosophy.

Responsibilities

- Face-to-face in-store delivery of sales associate retail training program.
- To deliver exemplary customer service through role modeling and setting service standards through the team.
- Train and oversee performance of in-store training.
- With Retail manager, assess / spot-check and coach on service excellence and in-store delivery of brand, product and service experiences.
- In partnership with the Retail manager and Head of Marketing Department, observe talent and feedback on people development opportunities.
- Using knowledge of business metrics and in partnership with the Retail manager, identify training needs and create agile training in line with development process (as required).
- Feedback on training programs and service initiatives to the corporate training and education team.
- Proactively gain and share knowledge of competitor brands (brand, product and services).
- Improve standard of retail operation/ trainer for sales and product knowledge.
- Strict and control standard of retail operation for support sale target.
- To drive store sales through your sales team.

Requirements

- Have experience in delivering sales, service and product training within a luxury retail environment.
- Strong presentation skills.
- Proven track record of independent working and self-management.
- Personally represents the brand image.
- Motivational and inspiring.
- Commercial awareness.
- Strong planning and organizational skills.
- Shows initiative and is self-motivated.
- Microsoft office literate (to a high level).

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E-Commerce Manager
Job Description

• Planning online marketing calendar to achieve sale target.
• Responsible to manage online store merchandise, online stock and logistic to end customers.
• Generate and update website content (products, pictures, content, promotions) by website back-end system.
• Responsible to manage and response on social commerce channels such as LINE@ and Facebook Chat.
• Work with digital marketing communication to build traffic & sales via the website (Facebook advertising , PPC, email marketing , e-commerce , etc)
• Plan, define and implement website changes and functional improvements
• Monitor key performance indicators on the website and develop plans to improve them
• Able to using Google Analytic or other analytic to analyze web trend or customer journey.
Key Experience
• Understanding of the disciplines required to drive traffic to retail websites (ppc, email marketing, link generation, online PR, SEO, offline marketing and PR, affiliate programmes, etc)

Responsibilities

Detailed responsibilities would include:
Website
• Update product information and content on websites.
• Manage website display materials ; banners, images, promotions etc for display on the website (using products like Photoshop is a plus)
• Update content managed areas (copy & artwork)
• Manage website configuration & parameters (eg payment options, stock management)
• Investigate and report any operational/technical issues arising
• Scope and document ongoing website functional projects /improvements
• Test and deploy functional projects /improvements
• Liaise with internal resources regarding the day to day management of the website
• Evaluate approaches & strategies to improve website sales conversions & customer engagement
• Able to using Google Analytic or other analytic to analyze web trend or customer journey.

Social Channels (LINE@)
• Planning monthly posts
• Be ready to response customer on line chat.

Marketing
• Understand and develop sources of traffic (& the factors that influence it): email, SEO, PPC, affiliates, social media, catalogues etc.
• Liaise with in-house teams to implement and support campaigns
• Investigate, evaluate and assess new ways of generating additional traffic/orders
• Produce reports to analyze the performance of all online marketing campaigns and promotions (via reports, analytics, surveys etc.)

Measurement
• To meet and exceed all agreed performance objectives (sales, conversions, engagement)
• Continuous improvement of customer satisfaction
• Meet internal service levels for website activity and management
• Maintaining an excellent level of service to the business

Requirements

• Male, Female age 28 years old and above
• Thai nationality
• Bachelor’s Degree or higher in Computer Science, Computer Engineering or related field
• Knowledge in internet and fashion

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Designer : Boudoir by Disaya
Responsibilities

Requirements

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Assistant Buyer
Responsibilities

• Support and work closely with production, buyer, retail & marketing, store, and warehouse to ensure right products available in the right stores at the appropriate time and in the correct quantities
• Create sale reports / analyzes sale performance in light of sale goals, and identifies areas of weakness the organization can address to improve sales.
• Develops & implement allocation plan by consider sale target & display capacity & spacing.
• Other task as assigned by superior

Requirements

• Female age 27 years old and above
• Bachelor degree in Marketing, Merchandising or any related field
• 2 years’ experience in fashion merchandising
• Good command in English
• Excellence in MS office especially MS excel
• Can start immediately will be more advantage

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PR Manager
Job Description

• Supervise the department
• Initiate PR Strategy (both offline & online)
• Represent company as a head relationship
• Uncovering every possible opportunity for each brand to be publicized with appropriate manner
• Developing & monitoring key messages toward publicity (both offline & online)
• Creating and maintaining deep relationship with media and celebrities
• Building online PR direction for both corporate and brands
• Controlling verbal contents of the PR posts on brands' social media.
• Contributing online PR posts on social media (Facebook & Instargram)

Responsibilities

• Researching possible and potential PR opportunities for both local and international markets
• Consider and propose PR strategies
• Develop and build on existing blogger relationships
• Managing to always communicate with press/media
• Arranging press events and media visit
• Monitoring on efficiently distribute press release/any update to press/media as well as internally to Brand manager
• Using clipping reports from all media and events in order to enhance brand awareness
• Providing suggestions to Brand manager regarding feedback from the press
• Managing budgets and controlling expenses
• Arranging and setting budget for product shoot
• Evaluating campaigns and activities
• Monitoring competitor’s PR activities

Requirements

• Male or Female age 30 years old and above
• Experience as a PR management for at least 5-10 years
• Must be self-directed and reliable in the planning and implementation of marketing and public relations tasks.
• Excellent communicator, with experience of public speaking and good interpersonal skills.
• Thorough understanding of branding principles and approaches/methods through multimedia including the Web.
• Strong understanding of customer and market dynamics / requirements.
• Entrepreneurial Spirit: Taking initiative and actively seeking to deepen current client relationships
• Ability to work independently, conceptualize projects and manage multiple priorities.

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Fashion Merchandiser
Job Description

• Researching thoroughly on future market trends and then combining it with feedback from both export and local sales before the development of collection starts
• Providing the information of trend and feedback to designer in order for them to initiate the overall concept of collection
• Planning the collection assortment as well as ensuring that the plan is allocated as it should be
• Working with sourcing team to create a selection of fabric, textile and color before passing those applicable to designer
• Taking care of any additional collection or pieces
• Working with Export sales executive to place the set of produced sample and timeline of collection development from the start, lookbook shooting until the delivery of sample and then informing every relevant department i.e. sample production and export
• Working on the details of each piece or product with designer and ensuring that all details are correct i.e. colourway, accessories, embroidery and material composition
• Providing comments while fitting of each style
• Assisting designer of each brand to develop the collection and all product category at every work process
• Being the mediator between Sales & Marketing department and Designer in terms of collection feedback and customer requirements
• Pushing and monitoring the development of collection to finish in time of expected deadline
• Taking care of all product development including additional sets or pieces

Responsibilities

Requirements

• Female age 27 years and above
• Bachelor degree in Marketing, Merchandising or any related field
• Good sense of Style and fashion, resourceful and energetic
• Forecasting ability to capture the trends
• Good communication and inter-personal skill both written and verbal in English

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Store Manager / Shop Manager
Responsibilities

• Setting up and manage the sales floor
• Customer service
• Stock management
• People management
• In-store management and control
• Sales/Profit management

Requirements

• Female Thai nationality age between 27-32 years old
• Bachelor's or Master's Degree in Fashion, Marketing, Business Administration or related field.
• 2 – 3 years experience in retail store management will be a plus
• English proficiency in business level
• Good computer skill about MS-Office (Word, Excel, Powerpoint, Outlook, Internet)
• Interested in Fashion and eager to learn and grow with the company
• Able to work at shop in the Department Store
• Able to work flexible hours and on weekends
• Advanced computer Skill (Ms-Office, Outlook, Internet)
• Able to train and develop a team with high leadership skill
• Understand of cross-cultural and service minded
• Able to work under pressure and time-constraints
• Strong analytical skill and problem-solving skills
• Possesses positive attitude, flexible and trustworthy
• Able to work as team player or independently
• Good interpersonal skill and communication skill
• Energetic, self motivated, well-organized, and good discipline

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Senior Buyer
Job Description

Senior Buyer is responsible for the planning and procurement of merchandise, as well as the administrative activity required to maintain a constant and adequate flow of merchandise to the stores. This position includes the responsibility of running a merchandise department as assigned.

Responsibilities

- Develops & implement allocation plan by consider sale target & display capacity & spacing.
- Responsible for sale analysis, demand forecasting, inventory management, and product information analysis
- Planning product ranges and preparing sales and stock plans in conjunction with buyers
- Liaising with buyers, production, retail & marketing, stores, and warehouse
- Analyze retails selling information utilizing data from system, including but not limited to sales/ stock, store cluster analysis, style/ category analysis down to item / store level
- Maintaining a comprehensive library of appropriate data.
- Using specialist computer software, for example to handle sales statistics, stock allocation , stock rebalancing and present on spreadsheets and/ or graphs
- Analyzing every aspect of bestsellers (for example, the bestselling price points, colors or styles) and ensuring that they reach their full potential.
- Monitoring slow sellers and give recommendation to retail & marketing team in order to reduce prices or set promotions as necessary.
- Analyzing customer purchase pattern, data provide from CRM team
- Analyzing the previous season's sales and reporting on the current season's lines
- Report shipment defect, short ship, over ship with brand for credit note or replacement
- Support and work closely with production, buyer, retail & marketing, store, and warehouse to ensure right products available in the right stores at the appropriate time and in the correct quantities
- Create sale reports / analyzes sale performance in light of sale goals, and identifies areas of weakness the organization can address to improve sales.

Requirements

- Female age 27 years old and above
- Bachelor degree in Marketing, Merchandising or any related field
- 3-5 years’ experience in fashion merchandising
- Good command in English
- Excellence in MS office especially MS excel
- Strong analytical skill
- Can start immediately will be more advantage

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